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For Appointments: Phone No (02) 6162 1886, Fax No (02) 6162 1887
Helpful Information
Newsletter Latest News
06.August.2016
Upgrade of Medical Equipment
In June 2015 the Canberra Heart Clinic had a major upgrade of its medical equipment. This including a new GE Mach 5500 ECG machine, a new Philips ST80i Stress testing System and new Suntech Oscar 2 ambulatory 24 hour blood pressure monitor which is capable of assessing central blood pressure which more accurately correlates with true blood pressure. This investment ensures that patients at the Canberra Heart Clinic are not only managed by caring and highly skilled staff, but also that their investigations are performed with equipment that is the best in its class.
 
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06.August.2016
7 Days Holter Monitor
With the purchase of two 7 day event monitors the Canberra Heart Clinic can now do cardiac monitor from 1 day upto 7 days. The clinic has 10 monitors so monitors can generally be booked with no waiting time. It should also be remembered that Holter monitors at the Canberra Heart Clinic are read by its own local cardiologists unlike those provided in pathology which are read by cardiologists outside Canberra who do not have access to the referral letter or the patient's notes. Holter monitors provided by pathology providers also do not in general have an event button for the patient to press and do not have a clock on them which makes correlating patient symptoms with rhythm traces next to impossible. We therefore pride ourselves on the quality of our Holter monitor reports.
 
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06.August.2016
Appointuit
Referring doctors and patients whether they be new or prior patients of the Canberra Heart Clinic can now book their appointments via Appointuit. This will save time as you no longer have to wait on the phone to make you appointment. The Appointuit app is available via the App Store for iphone and ipads and is also available as an android app on Google Play for Android phones. Appointuit can also be accessed via your computer and is free of charge to use.
 
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Patient Feedback Form

* indicates a required field
The service you received: *
Consultation
Electrocardiogram (ECG)
Exercise stress echo
Blood Pressure monitor
Pacemaker or other device analysis
Echocardiogram (Echo)
Exercise stress test
Holter/Event monitor
Is this the first visit to our practice?: *
Yes
No
Arranging your cardiology service
Did you book the appointment yourself?: *
Yes
No
How would you rate clearness of instructions provided before your visit: *
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Fair
Poor
Very Poor
On arrival
How would you rate the courtesy of reception/administration staff: *
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Fair
Poor
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Waiting time in reception area: *
0-15 mins
16-30 mins
31-45 mins
46-60 mins
more than 60 mins
Feedback given about waiting time: *
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Fair
Poor
Very Poor
Your cardiology service
Courtesy of the staff who provided your service: *
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Fair
Poor
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Explanations from the staff about what would happen during your service: *
Very good
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Fair
Poor
Very Poor
Information regarding results - Were you informed of the results of the service immediately? *
Yes
No
Were you informed how you would receive the results?: *
Yes
No
Were you informed how long it would take to receive the results?: *
Yes
No
Overall rating of service received during your visit: *
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Fair
Poor
Very Poor
What most impressed you about the practice?: *
What least impressed you about the practice? *
How could we improve our service? *
General Comments: *
Your gender: *
Male
Female
Your age group: *
0-17 years
18-34 years
35-49 years
50-64 years
65+ years
Thank you for taking the time to complete this survey we hope we can continual improve our service to you. Please list you name and phone number below if you would like us to contact you with regards to your feedback.
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