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For Appointments: Phone No (02) 6162 1886, Fax No (02) 6162 1887
Helpful Information
Newsletter Latest News
06.August.2016
Upgrade of Medical Equipment
In June 2015 the Canberra Heart Clinic had a major upgrade of its medical equipment. This including a new GE Mach 5500 ECG machine, a new Philips ST80i Stress testing System and new Suntech Oscar 2 ambulatory 24 hour blood pressure monitor which is capable of assessing central blood pressure which more accurately correlates with true blood pressure. This investment ensures that patients at the Canberra Heart Clinic are not only managed by caring and highly skilled staff, but also that their investigations are performed with equipment that is the best in its class.
 
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06.August.2016
7 Days Holter Monitor
With the purchase of two 7 day event monitors the Canberra Heart Clinic can now do cardiac monitor from 1 day upto 7 days. The clinic has 10 monitors so monitors can generally be booked with no waiting time. It should also be remembered that Holter monitors at the Canberra Heart Clinic are read by its own local cardiologists unlike those provided in pathology which are read by cardiologists outside Canberra who do not have access to the referral letter or the patient's notes. Holter monitors provided by pathology providers also do not in general have an event button for the patient to press and do not have a clock on them which makes correlating patient symptoms with rhythm traces next to impossible. We therefore pride ourselves on the quality of our Holter monitor reports.
 
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06.August.2016
Appointuit
Referring doctors and patients whether they be new or prior patients of the Canberra Heart Clinic can now book their appointments via Appointuit. This will save time as you no longer have to wait on the phone to make you appointment. The Appointuit app is available via the App Store for iphone and ipads and is also available as an android app on Google Play for Android phones. Appointuit can also be accessed via your computer and is free of charge to use.
 
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Australian Charter of Healthcare Rights
The Australian Charter of Healthcare Rights describes the rights of patients and other people using the Australian health system. These rights are essential to make sure that, wherever and whenever care is provided, it is of high quality and is safe.
The Charter recognises that people receiving care and people providing care all have important parts to play in achieving healthcare rights. The Charter allows patients, consumers, families, carers and services providing health care to share an understanding of the rights of people receiving health care. This helps everyone to work together towards a safe and high quality health system. A genuine partnership between patients, consumers and providers is important so that everyone achieves the best possible outcomes.
Guiding Principles
These three principles describe how this Charter applies in the Australian health system.
  1. Everyone has the right to be able to access health care and this right is essential for the Charter to be meaningful.
  2. The Australian Government commits to international agreements about human rights which recognise everyone’s right to have the highest possible standard of physical and mental health.
  3. Australia is a society made up of people with different cultures and ways of life, and the Charter acknowledges and respects these differences.
What can I expect from the Australian health system?
My Rights What This Means
Access I have a right to health care. I can access services to address my healthcare needs.
Safety I have a right to receive safe and high quality care. I receive safe and high quality health services, provided with professional care, skill and competence.
Respect I have a right to be shown respect, dignity and consideration. The care provided shows respect to me and my culture, beliefs, values and personal characteristics.
Communication I have a right to be informed about services, treatment, options and costs in a clear and open way. I receive open, timely and appropriate communication about my health care in a way I can understand.
Participation I have a right to be included in decisions and choices about my care. I may join in making decisions and choices about my care and about health service planning.
Privacy I have a right to privacy and confidentiality of my personal information. My personal privacy is maintained and proper handling of my personal health and other information is assured.
Comment I have a right to comment on my care and to have my concerns addressed. I can comment on or complain about my care and have my concerns dealt with properly and promptly.
For further information please visit www.safetyandquality.gov.au
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